Contact Us

Thank you for choosing Cozybedd. We value your questions, feedback, and concerns and are committed to providing timely and effective support. Please refer to the following information to contact our team.

1. Service Hours

Our customer service team's service hours are as follows:

Monday to Friday: 8:00 AM to 6:00 PM (Pacific Standard Time)

Saturday and Sunday: Closed

Major US Holidays: Closed (Holiday schedules will be announced in advance on our website)

2. Response Time

We strive to respond to all inquiries within 48 business hours (Monday to Friday). Please note that inquiries submitted outside of business hours, on weekends, or on holidays will be processed on the next business day. In case of emergency, we recommend that you call us during service hours for immediate assistance.

3. Return Warehouse Address

To ensure your returns are processed efficiently, please do not send items to our physical office address. Please contact our customer service team via email... or phone to obtain the official return warehouse address before sending any products back.

4. Contact Us

For any questions, order support, returns, exchanges, or other issues, please contact us through the following channels:

Company：CLIMBER SUPPLIES LLC

Address：FRANCESCA RIVERA SOLE MBR 1942 BROADWAY SUITE 314C
BOULDER, CO 80302

Email：motnguoi63886@gmail.com

Phone：+1 3236494046