Privacy Policy
Cozybedd is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our bed products (storage beds, wooden beds, bunk beds, mattresses), or interact with our services. By accessing or using our services, you consent to the practices described in this policy.
1. Effective Date
This Privacy Policy is effective as of October 15, 2025 and applies to all users of our website and services.
2. What Information We Collect
We may collect the following types of personal and non-personal information:
Personal Information: Name, email address, phone number, shipping address, billing address, payment details (e.g., PayPal account information), account credentials (username/password), and any other information you voluntarily provide to us.
Non-Personal Information: Device type, browser type, IP address, operating system, browsing history (e.g., products viewed, pages visited), referral source, session data, and usage statistics (e.g., time spent on the website, purchase patterns).
3. Personal Information Sources
We may collect personal information from the following sources:
Directly from you including when you create an account, place an order, subscribe to our newsletter, contact customer service, participate in surveys, or otherwise provide us with your personal information.
Automatically through the Services including from your device when you use our website or mobile services, and through the use of cookies and similar tracking technologies.
From our service providers including when we engage third parties to process payments (e.g., PayPal), manage shipping (e.g., USPS, UPS), or provide customer support, and when they collect or process your personal information on our behalf.
From our partners or other third parties such as marketing affiliates, social media platforms (if you use social login), or public databases (with your consent where required by law).
4. How We Use Your Information
We use your personal information for the following legitimate business purposes:
Process and fulfill your orders (e.g., ship products, process payments, send order confirmations).
Manage your account (e.g., update your details, track order history, provide personalized recommendations).
Communicate with you (e.g., respond to inquiries, send service updates, deliver promotional offers or newsletters with your consent).
Improve our services (e.g., analyze user behavior, optimize website functionality, develop new bed products based on customer needs).
Ensure website security (e.g., detect and prevent fraud, protect against unauthorized access).
Comply with legal obligations (e.g., tax reporting, responding to legal requests).
Personalize your experience (e.g., show relevant product suggestions, tailor marketing content to your preferences).
5. How We Disclose Personal Information
Except in the following situations, we never trade, sell, or otherwise give your personal information to third parties without your consent:
Service Providers: We may share your information with reputable third-party service providers who help us operate our business, including payment processors (e.g., PayPal), shipping carriers (e.g., USPS, UPS), IT service providers, customer support platforms, and marketing tools. These parties are obligated to maintain the confidentiality of your information and only use it to perform services on our behalf.
Business and Marketing Partners: We may share non-sensitive information with business partners to provide marketing services, advertise our bed products, or offer personalized promotions. For example, we may use third-party advertising platforms to show you relevant ads based on your browsing activity. These partners will use your information in accordance with their own privacy policies. Depending on your location, you may have the right to opt out of targeted advertising.
Consent-Based Disclosure: We may disclose your information when you direct, request, or otherwise consent to such disclosure (e.g., sharing your shipping address with a carrier to deliver your order, or using social media login integrations).
Corporate Affiliates: We may share your information with our parent company, subsidiaries, or other entities within our corporate group for business operations or service improvement purposes.
Business Transactions: In the event of a merger, acquisition, sale of assets, bankruptcy, or other business transition, your personal information may be transferred to the acquiring or successor entity, subject to the terms of this Privacy Policy.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., subpoenas, search warrants), or to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
6. Data Security and Retention
Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption (for payment and sensitive data), secure server storage, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our policies. Once your information is no longer needed, we will securely delete or anonymize it. For example, we may retain order information for tax and record-keeping purposes for a reasonable period after your purchase.
7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms, payment processors, or shipping carriers. This Privacy Policy does not apply to these third-party sites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before providing any personal information.
8. Your Rights
Depending on your country or state of residence (e.g., California under CCPA/CPRA, European Union under GDPR), you may have the following rights regarding your personal information:
The right to access, correct, or update your personal information.
The right to request deletion of your personal information (subject to legal exceptions).
The right to opt out of marketing communications or targeted advertising.
The right to withdraw consent (where we rely on consent for processing).
The right to request a copy of your personal information in a portable format.
The right to object to or restrict certain types of data processing.
To exercise these rights, please contact us using the information provided in Section 12. We may require verification of your identity before processing your request to ensure data security.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
10. Cookies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, track browsing activity, and improve website functionality. You can manage your cookie preferences through your browser settings (e.g., block or delete cookies). However, disabling certain cookies may limit your ability to use some features of our website (e.g., placing orders, accessing your account).
Necessary Cookies: Required for basic website functionality (e.g., processing orders, maintaining session).
Analytics Cookies: Used to track website usage and improve performance.
Marketing Cookies: Used to deliver personalized ads and measure marketing effectiveness.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any changes. Your continued use of our services after the updated policy is posted constitutes your acceptance of the changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Company：CLIMBER SUPPLIES LLC
Address：FRANCESCA RIVERA SOLE MBR 1942 BROADWAY SUITE 314C
BOULDER, CO 80302
Email：motnguoi63886@gmail.com
Phone：+1 3236494046