Shipping Policy

Thank you for choosing Cozybedd! We are committed to providing transparent and reliable shipping for all orders within the United States. Please see the details below for our shipping process and policies.

1. Order Processing Time

All orders are processed within 2 business days (Monday through Friday, excluding major U.S. holidays). Processing time includes order verification, product preparation, and shipment to the carrier.

2. Order Cut-off Time

To ensure your order is processed on the same day, please place your order before 3:00 PM Pacific Standard Time. Orders placed after this time, on weekends, or on holidays will be processed on the next business day.

3. Shipping Time

After order processing, the estimated shipping time is 3 to 7 business days (Monday to Friday), depending on your location.

Note: Shipping times are estimates and actual times may vary slightly depending on destination or carrier delays. 

4. Shipping Costs And Tax-Fee

Free Shipping and Tax-Free

5. Delivery Area

The United States

6. Order Cancellation 

If you wish to cancel your order before it ships, please contact us immediately. We will provide a full refund without additional fees. Standard returns apply after shipment.

7. Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with your unique tracking number. This allows you to monitor your package's status and location in real time on the carrier's official website.

If you have already registered an account on our website, you can track your order, shipment, and processing information directly in your account control panel.

For unregistered customers, you can track your order using your order number and associated email address through our order tracking page (link provided in the shipping confirmation email).

If you do not receive a tracking number within 3 business days of placing your order, please contact our customer service team for assistance.

8. Contact Us

Company：CLIMBER SUPPLIES LLC

Address：FRANCESCA RIVERA SOLE MBR 1942 BROADWAY SUITE 314C
BOULDER, CO 80302

Email：motnguoi63886@gmail.com

Phone：+1 3236494046